Information
We pride ourselves on our exceptional service and commitment to excellence in every aspect of our service. Our approach is focused on understanding your needs and using all our resources to assure your approval:
Due to the type of work that we do and how careful we handle every file we have a NO REFUND POLICY.
* ALL orders are started within 24 hours of payment being received.
* We have a APPROVAL GUARANTEE on ALL PACKAGES so under no circumstances will you not be approved unless you decide to end services before approval.
* Some apartments require more than others and packages include what is listed on the site, any extra documents or items needed are a extra charge and if you decide not to pay, the only other choice is pick another place to apply or forfeit your spot in the application approval process and your package will be sent via email for you to continue the process on your own.
* THE ABSOLUTE ONLY TIME A REFUND MAY BE REQUESTED AND APPROVED IS IF YOU REQUEST IT BEFORE YOUR SERVICE HAS BEEN STARTED OR IF ONE OF OUR CONSULTANTS FEEL ITS THE BEST THING TO DO DUE TO YOU NOT BEING A GOOD MATCH FOR OUR SERVICES.
** if you feel like you have a legit request for a refund fill out the form below.
*** VERY IMPORTANT - CPNS WITH CREDIT, SNAPPT APPROVED PACKAGES & HOUSE PACKAGES REFUND REQUESTS WILL LIKELY NOT BE APPROVED DUE TO THE URGENCY OF HOW SOON WE START SERVICES.